How can we help?
Search our help articles, or browse by topic below.
Booking & tripsRequests, host approval, Trips and partner hotel bookingsExplore →HostingListing, onboarding, your console, payoutsExplore →Payments & bitcoinBTCPay checkout, payment status and payoutsExplore →Issues & depositsBooking support; security deposits remain outside HODLSTAYExplore →Account & settingsSign-in, profile, notifications, privacyExplore →AmbassadorsThe program, codes, kickbacksExplore →
Still need help?
Can't find your answer? Our support team is here for you — most messages get a reply within a few hours.